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100% Pass Quiz 2026 SAP C-BCSCX-2502: Fantastic SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Valid Exam Camp Pdf

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SAP C-BCSCX-2502 Exam Syllabus Topics:

Topic
Details

Topic 1

Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.

Topic 2

Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.

Topic 3

Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.

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SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q31-Q36):

NEW QUESTION # 31
How does SAP Customer Experience support end-to-end processes?
Note: There are 3 correct answers to this question.

A. It enables organizations to deliver personalized customer engagement data.
B. It provides seamless connectivity to teams with the correct information at the right time.
C. It provides permanent awareness of customer expectations.
D. It provides permanent transparent and personalized data related to maintenance plants.
E. It enables processing of accounting data.

Answer: A,B,C

NEW QUESTION # 32
What are some of the benefits of an integration between SAP Customer Experience and SAP ERP?
Note: There are 3 correct answers to this question

A. Integration between SAP CX and SAP ERP is out-of-the-box
B. Integration monitoring needs to be centralized
C. Integration value mapping needs to be maintained
D. Integration caters for error handling and monitoring
E. Integration is GDPR compliant

Answer: A,C,D

NEW QUESTION # 33
Which of the following KPIs are success metrics for the Chief Revenue Officer (CRO) persona?
Note: There are 3 correct answers to this question.

A. Increased profitability
B. Innovate and stay ahead
C. Optimize buying lifecycle
D. Lower customer acquisition costs
E. Improved customer satisfaction and retention

Answer: A,C,D

NEW QUESTION # 34
Which SAP Customer Experience solution helps accelerate sales cycles and boost conversion rates by leveraging a powerful deal prediction engine?

A. SAP Customer Data Cloud
B. SAP Sales Cloud Version 2
C. SAP Emarsys
D. SAP Customer Data Platform

Answer: B

NEW QUESTION # 35
Which of the following actions can you perform in SAP Customer Data Cloud?

A. You can record all master data (customer, products, organization) in a central database.
B. You can manage customer segments.
C. You can migrate data using the Data Workbench.
D. You can analyze customer preferences for communication.

Answer: D

NEW QUESTION # 36
......

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